Question 1

What is Church Center, and why are we using it?

Accepted Answer

Church Center is Bethel’s official mobile and web app for staying connected. You can register for events, give securely, manage your profile, and join groups — all in one place. We’re using it to simplify engagement and help you take next steps more easily.

Question 2

Do I need a password to log in?

Accepted Answer

No password needed. Just enter your phone number or email, and you’ll receive a one-time 6-digit code to log in securely.

Question 3

Can guests use Church Center?

Accepted Answer

Yes! Guests can open the app and browse events (via the Calendar or Signups tab), give a donation, and explore public groups — all without creating an account or logging in.

Question 4

Why are there separate tabs for Calendar and Signups?

Accepted Answer

Calendar shows everything happening at Bethel — services, classes, and public events (whether or not registration is required). Signups shows only events that require registration or RSVP — including ones that may not appear on the home screen.

Question 5

Can I register my whole family for events?

Accepted Answer

Yes. When you register for an event, you can include other members of your household, like your spouse or children, all in one form.

Question 6

Can I add church events to my personal calendar?

Accepted Answer

Yes. You can bookmark an event, then tap the three dots next to “Bookmarked” → View My Schedule → Actions → Subscribe to Calendar. From there, choose your calendar app (Google, Apple, Outlook) and sync future events automatically.

Question 7

How do I give, and how secure is it?

Accepted Answer

Tap the Give tab to make a one-time or recurring donation using a card, bank account, or Apple/Google Pay. Giving is processed securely through Stripe, and your information is never visible to other members or staff.

Question 8

Can I set up recurring giving and manage it myself?

Accepted Answer

Yes. When giving, select a recurring schedule (weekly, monthly, etc.). You can view, edit, or cancel recurring gifts anytime under My Giving.

Question 9

What does the Directory tab do, and can I control what’s visible?

Accepted Answer

The Directory is invite-only and private. If you’ve been added, you can choose what personal information (photo, phone, email, etc.) to share with other directory participants. You control your own visibility and can update your settings anytime.

Question 10

Why don’t I see tabs like Groups or Directory in my app?

Accepted Answer

Some tabs, like Groups or Directory, are only visible once you’ve been added or approved. If you don’t see a tab, it may be invite-only or not currently enabled for your account. If you're unsure, ask a Bethel staff member or Church Center Guide for help.

Question 11

How do I get help setting up Church Center?

Accepted Answer

We’re here to help! Just fill out the support form below, and a member of our Church Center Support Team will follow up with you directly. We’ll make sure you get the help you need — step by step.

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